Love the socks however, I only received 16. I had to reach out to customer service and exchange a several emails and wasn’t offered any type of compensation for my time (a pair of free socks would have been nice).
I was shorted two pair when my box arrived. I have sent 3 emails over the course of a week to the company to finally receive a response last night. This is something that should have been addressed immediately and I shouldn’t have to send 3 emails looking for something I’ve already pay for. If you’re going to charge $15 a sock please reflect that price in the way you treat your customers.
The patterns they sent were perfect and has updated my sock drawer. I really do like these socks. However, very disappointed in customer service hence the 2 stars.
I actually purchased 36 pairs of random socks to use as gifts in Celebration of Nurse's Day honoring the son on one of my nurses who always bought FEAT Socks. I only received 34 pairs and sent an email to your customer service department 10 days ago and have heard nothing from you.
There isn't much information onsite to describe the materials used for these socks, and I was unsatisfied with their quality expecting more cotton woven socks. The patterns are fun and colourful, but lost once worn the material stretches the design out to be unreadable and defeats the point of the endeavour.